Nielsen Norman Group
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Designing AI Products and Features: Study Guide
Unsure where to start? Use this collection of links to our articles and videos to learn about recommendations for designing AI products and features.
The 3 Roles of Context for AI Agents
AI-agent power users curate 3 kinds of context: global (across tasks), local (task-specific), and ambient (raw streams like email).
UX Conference December Announced (Dec 2 - Dec 15)
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. December 2 - December 15, 2026.
Test Complex Interactions Earlier with AI Prototyping
AI tools make it feasible to build fully interactive prototypes of complex interfaces so you can test them with users earlier in the design process.
AI Can Help Write an Article, but It Can’t Stand Behind It
NN/G uses AI for clarity, formatting, and critique, but humans retain editorial judgment and responsibility for every article.
Using AI for UX Work: Study Guide
Unsure where to start? Use this collection of links to our articles and videos to learn about the best ways to use artificial intelligence for UX work.
UX Conference November Announced (Nov 16 - Nov 19)
Take up to 2 in-depth training courses, teaching user experience best practices for successful design. Live online training focused on long-lasting skills for UX professionals. Nov 16 - Nov 19, 2026 (Americas) | Nov 17 - Nov 20 (Asia/AU).
UX Conference September Announced (Sep 14 - Sep 25)
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. September 14 - September 25, 2026.
AI Can't Replace Real Research in Empathy Mapping
AI can help you organize research you’ve already collected, but it can’t create research evidence about the specific, messy experience of real users.
The Custodial Era of UX: Cleaning Up After AI
AI lets teams build faster than UX can evaluate. UX can adapt by building shared judgment, accelerating evaluation, and guiding AI-generated designs.
UX Conference November Announced (Nov 9 - Nov 13)
Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professionals. November 9 - 13, 2026.
Artificial Intelligence: Glossary
Plain-language definitions of the AI terms that come up in product and design work, from tokens and context windows to agents, evals, and prompt injection.
AI-Generated Images Can Perform as Well as Stock Photography
When users didn’t know whether an image was AI-generated, the images we tested did not create any perception penalty compared to stock photos.
Psychological Ownership: Own the Right Things
Psychological ownership can make you more effective, but you’ll struggle if it attaches to things you can’t control. Spot misplaced ownership and redirect it.
One AI Output Is an Example, Not an Evaluation
One output cannot establish how well an AI system performs. Evaluate with multiple representative inputs, repeated runs, and confidence intervals.
Dogfooding vs. QA vs. User Research
Dogfooding, or using your own products internally, helps catch bugs, but it can't replace user research: your team knows too much to represent real users.
How to Decide When an AI Tool Is Worth Keeping
Pressure to adopt AI isn't evidence that a tool helps. The PROVE framework tests one tool against one task and produces a provisional decision you can defend.
UX Conference October Announced (Oct 26 - Oct 29)
Take up to 2 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. October 26 - October 29, 2026.
No New Name Has Replaced “UX”
A survey of 604 tech and design professionals found that “UX” remains the default name for our field, while alternative names remain fragmented.
Why You Need Mentorship and How to Get It Right
Mentorship is an essential growth tool that offers substantial personal and career benefits, but only if you engage in it properly.
In the directory since 25 Sept 2026 · last checked 25 Sept 2026 · RSS