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Frontier Passengers Refused To Pay An Extra Bag Fee And Boarded Anyway—Bodycam Shows Them Leaving In Handcuffs
An employee says the group had two carry-ons but had paid for only one. The March incident delayed the Philadelphia flight about an hour; a September upload is recirculating body-camera footage that local television covered in April
Delta Passenger Was Cuffed, Denied The Bathroom, And Exposed Naked—Court Grants Immunity After $7.2 Million Verdict
A jury awarded a Delta passenger $7.225 million after an onboard confrontation left him injured. A divided appeals court has now upheld the airline's immunity, extending protection for reporting suspicious activity to conduct flowing from law enforcement's response.
The Two Card Answer To Which Rewards Strategy Is Actually Best
Most people ask for the best rewards credit card, but the better answer is often a pairing: one card that earns the most in your biggest spending categories and another that earns more than 1x everywhere else. Signup bonuses and benefits matter, but ongoing spending should be judged separately…
Use Lyft For Work? How To Get 6%–8% Back, Plus Extra Airline Or Hotel Points
If you use Lyft for work, you may be leaving easy money on the table. A free Lyft Business profile lets you keep your regular airline or hotel points, earn them faster, and get 6%–8% back in Lyft Credit to use later on your own rides.
Virgin Atlantic CEO: Don’t Make Customers Pay More for SAF Without the Environmental Benefit
Virgin Atlantic CEO Corneel Koster said more progress needs to be made on scaling SAF, which has faced severe supply chain bottlenecks.
Spirit Airlines Sells Final Aircraft Portfolio For $668 Million
Spirit's aircraft lenders are buying 23 jets, while Fortress Transportation and Infrastructure Investors takes four more. The deal includes debt credited against the purchase price, and cash goes first to the aircraft creditors as the airline's liquidation continues.
Building Integrated Systems Before the Next Disruption
When something goes wrong, every travel company learns what's within and out of its control. Most travel companies can't replicate Qatar Airways’ ownership structure, so the question is how to pinpoint handoff points in their own operation where a failure cascades.
Frontier’s CEO Blames ‘Credit Card Subsidies’ For Inability To Compete. The Real Problem Is What Passengers Want
Major airlines learned to sell cheap seats without giving discounts to passengers on higher fares. Frontier's move into better seats and Starlink acknowledges that customers increasingly want an experience worth paying for, not just the lowest possible price.
Seattle Delays Approval Chase Sapphire Lounge, Commissioner Complains It Was Leaked To Reddit
Port commissioners postponed the 16,000-square-foot Chase Sapphire Lounge lease until October 27 over equity and retail-impact questions. Then they demanded to know how details from their own public meeting materials had reached my site and Reddit.
American Airlines Will Watch For A Better Seat For You—And Let Top Elites Reserve Their Free Coach Snack
American Airlines is adding a way to get a better seat without constantly refreshing the seat map. Tell the app what you want, and it'll move you automatically if a matching seat opens up. Executive Platinum and ConciergeKey members are also getting a way to reserve their complimentary coach snack…
Turkish Airlines Places Its Largest Boeing Narrowbody Order as It Trades Scale for Margins
A record order and a delayed fleet target might sound contradictory, but Turkish is locking in fuel-efficient aircraft for its Istanbul hub while leaving a third of the order uncommitted.
Amex And Chase Credit Card Discounts Are Easy To Miss—CardPointers Loads Them For You, And It’s Now 50% Off
You can have an offer for $50 back on a hotel stay sitting in your credit card account and still pay full price, because you didn’t activate it or used the wrong card. CardPointers can load those offers for you, keep them searchable, and remind you which card to use. It’s currently half price, and…
Senator Warns Your Airline Pilot Could Be A Furry In Bizarre Floor Speech—‘Lord Help Us’
Senator Tommy Tuberville took to the Senate floor to warn that your airline pilot might be a furry. “Lord help us,” he said. “It’s terrifying when you think about this.” The Alabama Republican didn’t identify a safety incident involving a furry pilot. His warning was about the possibility that…
